SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you avail of any service from us or purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, or sign up on our website we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at support [ at ] travelsandholidays.com or mailing us at Sherwah Enterprises, 21, Jalan KP4, Taman Krubong Perdana, 75250 Melaka, Malaysia.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THE THIRD-PARTY E-COMMERCE & SHOPPING CART SERVICE PROVIDER
Our store is hosted by a third-party service provider. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through the e-commerce service provider’s data storage, databases, and the general shopping cart application. They store your data on a secure server behind a firewall.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are in Malaysia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
When you visit our website powered by a third-party service provider, their servers send a cookie to your computer. Standing alone, cookies do not identify you. They merely recognize your web browser. Unless you choose to identify yourself to us or a third-party service provider, either by responding to a promotional offer, opening an account, or filling out a Web form, you remain anonymous to us or the third-party service provider.
If you have identified yourself to our website powered by a third-party service provider, we use session cookies containing encrypted information to identify you uniquely. Each time you log into the Products and Services, your browser saves a session cookie containing an encrypted, unique identifier tied to your account. These session cookies allow us to identify you uniquely while you are logged into the Products and Services and to process your online transactions and requests. Use of the Products and Services requires session cookies.
Our third-party service provider uses persistent cookies that only we can read and use to identify users who have visited our website previously. When you purchase the Products and Services or provide us with personal information, our website assigns a unique identifier to you. This unique identifier derives from a persistent cookie that the third-party service provider places on your web browser. We especially are careful about the security and confidentiality of the information stored in persistent cookies. For example, we store neither account numbers nor passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate our website powered by the third-party service provider, but you will be unable to use the Products and Services successfully.
We may use information from session and persistent cookies in combination with data about the third-party service provider’s website users to provide you with information about us and the Products and Services.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. You also can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. We recommend that you leave cookies turned on, however, because they allow you to take advantage of some of our website’s essential features. For instance, if you block or otherwise reject our cookies, you will not be able to access or use your account at travelsandholidays.com or to enter comments and questions on our community forums powered by the third-party service provider.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support [ at] travelsandholidays.com or by mail at Sherwah Enterprises:
[Re: Privacy Compliance Officer] [21, Jalan KP4, Taman Krubong Perdana, 75250 Melaka, Malaysia]
Updated on 02 April 2022